Shipping policy

At shccta, we take great care in ensuring your jewelry boxes arrive in pristine condition. Because our products are designed to protect your treasures, we make sure they are equally protected during their journey to you.
1. Processing TimeAll orders are processed within 1-3 business days.Orders are not shipped or delivered on weekends or holidays.If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay.

2. Shipping Rates & Delivery EstimatesShipping charges for your order will be calculated and displayed at checkout.Shipping MethodEstimated Delivery TimeShipping CostStandard Shipping 8-18 Business Days 

International 8-18 Business DaysVaries by location

3. Protective PackagingTo prevent scratches, dents, or structural damage, all jewelry boxes are:Wrapped in protective foam or dust bags.Secured with reinforced corner protectors.Shipped in heavy-duty, corrugated cardboard boxes.

4. Arrival Deadline & Late DeliveriesWe guarantee that your order will arrive within 8-18 days of the shipment date.If your package hasn't arrived by this deadline, please contact us at support@shccta.us.We will open an investigation with the carrier. If the package is deemed lost, we will issue a full refund or send a replacement immediately.

5. Shipment Confirmation & TrackingYou will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

6. Damages & Issues Upon ArrivalJewelry boxes are delicate. If your item arrives damaged (e.g., broken glass, torn leather, or malfunctioning hinges):Save all packaging materials and the damaged goods.Take photos of the damage and the shipping box.Contact us within 48 hours of delivery. We will arrange a prepaid return and a priority replacement at no cost to you.